Frequently Asked Questions
Q: What can I expect from The Mindful Mermaid Swim Academy classes?
A: Our top priorities are your safety and enjoyment. We hold open structured swim classes in a safe pool environment with attention to detail. We designed these classes to uphold a level of quality that surpasses others in our field. Our instructors are caring and gentle and very available to you in the water, always ready to lend a hand. Expect to learn mermaid techniques & tricks as well as facts about sea life and conservation in an intimate group size. (Max group size is four per instructor.) If you are mermaid training with Sara, she wrote the outline for the very first PADI Mermaid classes on Maui, and trains PADI Mermaid Instructors to teach others – you’re in very professional experienced hands.

Q: Will I get my own tail?
A: Your instructor will size you for a tail that is yours to use during the class. You may select from our many tail designs and colors to purchase a tail after completing your course, if you like!

Q: How long are your mermaid experience classes?
A: Mini Mermaid: 45 minutes. Beginner Mermaid and Social Media Mermaid: 75 minutes. PADI Mermaid: 9 hours including e-learning.

Q: What do we bring to a class?
A: Please arrive wearing your swim suit, bring reef safe sunscreen and gratuity for your instructor if they did a wonderful job. Please do not bring your towel. No outside establishment towels are allowed at the Hyatt Regency, but a towel will be provided for you. If you have an iPhone, please bring it for us to transfer your class photos and videos to! If not, we can send them via email.

Q: My class starts at 10am. What time should I arrive? How do I find the instructor at the Hyatt Regency?
A: Please arrive at the time your class starts. We will typically be wrapping up with out previous special mermaid if you arrive earlier. If you are driving to the Hyatt Regency, please allow 15 minutes to locate the free beach access parking and to walk to the main pool. You will see our colorful mermaid tails at the bottom of the stairs outside the lobby. (Note: There are two Hyatt Hotels back to back. Park in the free beach access parking one city block beyond the Mariott Ocean Center, on the right hand side, and then walk past the Hyatt Vacation Club up a slight hill to the Hyatt Regency. Enter the Hyatt Regency lobby and head down the staircase to your right, next to Japengo’s restaurant. Please reach out to us if you need us to meet you and escort you in! 808 495-2757

Q: What days and times are the classes?
A: We offer classes six days a week, and are in house teaching at two West Maui hotels. Please see the “Book Online Now” at the bottom of this page to view our calendar, or email us for availability during your stay.

Q: How much are the classes?
A: Classes range from 129 -199 for the Mini Mermaid and 149-240 for the Beginner and Social Media Mermaid Classes depending upon location and availability.
Our PADI Mermaid Certification Class is $350, with an additional $50 for the e-learning to be completed beforehand.
Our PADI Advanced Mermaid Certifying Course is $475 with an additional $50 for the e-learning. This is our only ocean-based course.

Q: Are the classes in the pool or the ocean?
A: Mermaid experience classes such as the Mini, Beginner, Social Media and the PADI Mermaid Certification courses are held in the pool. The PADI Advanced Mermaid program is our only ocean class. Alhtough we do offer ocean based photoshoots for strong swimmers.

Q: Can boys or girls participate? Adults too?
A: Yes! Our mermaid experience classes are a fun activity open to anyone over the age of 4. We’ve had several mermen absolutely rock a tail! Our classes are often frequented by children, but there is no maximum age. This is a great fitness activity for adults. We have adult tails in a variety of colors.

Q: Are there any requirements for joining a class?
A: Yes. For the Beginner Mermaid, Social Media Mermaid and PADI certification Classes, participants must already be competent swimmers, comfortable in the water and over the age of eight. Students will be required to demonstrate swimming skills before entering a mermaid tail.
Because the Mini Mermaids program is not a swimming class, and is generally one-on-one, children need only be over the age of 4 to participate. No swimming experience is required for that one!
For private classes, no prior swimming experience is required, although you must be comfortable in the water.

Q. How do I book a class?
A. Classes can be booked online at http://www.mindfulmermaids.com (See the gold ‘Book Online Now’ button at the very bottom right of this page) or book over the phone at 808 495 2757.

Q: Do you do private classes?
A: Yes! We do private classes and private photoshoots! You can do a class with us in the Ka’anapali area of Maui at the Hyatt Regency hotel. Or, we can come to your pool on Maui for a private class!

Q: I’m ready to become a PADI certified mermaid. Which class should I book?
A: Please visit the link at the top of our site entitled ‘PADI Mermaid Certification Courses’ and read about the options, lengths, and logistics on the specific Card-certifying classes page. Or Click here. to be redirected.

Q: I need to change or cancel a class or photoshoot, how do I do that?
A: We have a 24-hour cancellation policy for all of our photoshoots and classes: Mini, Private, Beginner, Advanced, PADI Mermaid, PADI Advanced Mermaid, PADI Distinctive Specialty and the Social Media Mermaid, etc. These classes must be cancelled within 24 hours, or your booking is subject to a 50% No Show Fee. You will be charged 50% the cost of your class unless you are considerate and contact us to change, cancel or reschedule within 24 hours. We are reserving an amazing instructor’s time and setting up a special class just for you, so please communicate. Use the hotel booking method you originally booked the class within: i.e. ipoolside to cancel, or contact us at 808 495 2757 to alter a class time. Thank you!

Q: I’ve read all these FAQs and still have a few questions, can I contact you?
A: Please do! We’d be happy to answer your questions via email at: inspire@mindfulmermaids.com or by text at 808 495 2757.