Frequently Asked Questions

Q: I’m ready to become a PADI certified mermaid. Which class should I book?

A: Please visit the link at the top of our site entitled ‘PADI Mermaid Certification Courses’ and read about the options, lengths, and logistics on the specific Card-certifying classes page. Or Click here. to be redirected. PADI Mermaid Certification classes are multi-day. The following Questions and answers (Below) relate to our other, shorter classes more accessible to the hotel environment.

Mermaid Experience (Non-certification) Classes:

Q: How long are your mermaid experience classes?
A: Our Beginner Mermaid Class and Advanced Mermaid classes are about 75 minutes long, with most of the time in the water, and our Mini Mermaids program is half an hour long.

Q: What days and times are the classes?
A: That depends upon where you are staying. Hyatt guests may take the Hyatt exclusive classes on Tuesdays, Thursdays and Fridays. Please see the Hyatt Regency ipoolside website, under ‘Mermaid Experience,’ for booking and availability. Keep in mind that classes on i-poolside open up for available booking one week in advance. Hyatt Mini Mermaids are at 8am, 9am, 10, 11 and 12. Beginner Classes are at 1:00.

If you are staying at the Montage Hotel, you may enroll your family in the Montage exclusive classes with Minis at 8, 8:30, 9, 9:30 and 10am. Montage Beginner Classes are at 10:30 and 1:00 and Advanced Classes are at 3:00pm. Classes may be booked through the concierge or the Montage Paintbox.

Not staying at either hotel? We would be happy to come to you if you are staying in the Lahaina area with a pool. Please email us at or text at 808 495 2757 to request a date and time. Private classes are subject to availability. Other areas of the island outside of Lahaina may include a $100 travel fee for gas cost and the 2 hours round trip of driving it takes us to reach your family.

Q: How much are the classes?
A: Classes range from 89-129 for the Mini Mermaid and 129-260 for the Beginner and Advanced Mermaid Classes depending upon location and availability.

Our PADI Mermaid Certification Class is $350, with an additional $50 for the e-learning to be completed beforehand.

Our PADI Advanced Mermaid Certifying Course is $475 with an additional $50 for the e-learning. This is our only ocean-based course.

Q: Are the classes in the pool or the ocean?
A: Mermaid experience classes and the PADI Mermaid Certification courses are held in the pool.

Q: Can boys or girls participate? Adults too?
A: Yes! Our mermaid experience classes are a fun activity open to anyone over the age of 4. We’ve had several mermen absolutely rock a tail! Our classes are often frequented by children, but there is no maximum age. This is a great fitness activity for adults. We have adult tails in a variety of colors.

Q: Are there any requirements for joining a class?

A: Yes. For the Beginner Mermaid Class, participants must already be competent swimmers, comfortable in the water and over the age of eight. Students will be required to demonstrate swimming skills before entering a mermaid tail.

To enter our Advanced Mermaid Class, you must have already completed our Beginner Mermaid Class.

Because the Mini Mermaids program is not a swimming class, and is generally one-on-one, children need only be over the age of 4 to participate.

For private classes, no prior swimming experience is required, although you must be comfortable in the water.

Q: What can I expect from The Mindful Mermaid classes?
A: Our top priorities are your safety and enjoyment. We hold open structured swim classes in a safe pool environment with attention to detail and fun. Expect to learn mermaid techniques & tricks as well as facts about sea life and conservation in an intimate group size. (Max group size is four per instructor.)

Q: Will I get my own tail?
A: Your instructor will size you for a tail that is yours to use during the class. You may select from our many tail designs and colors to purchase a tail after completing your course.

Q. How do I book a class?
A. Classes can be booked online at or over the phone at 808 495 2757.

Q: Do you do private classes?
A: Yes! We do private classes and private photoshoots! For scheduling reasons, these may only be booked over the phone at 808 495 2757 or email at Private classes are generally held in the Lahaina area only. Other areas of the island may include a $100 travel fee for gas cost and the 2 hours round trip of driving it takes us to reach your family.

Q: I need to change or cancel a class or photoshoot, how do I do that?
A: We have a 24-hour cancellation policy for all of our classes: Mini, Private, Beginner, Advanced, PADI Beginner, PADI Advanced, PADI Distinctive Specialty and the Social Media Mermaid, etc. These classes must be cancelled within 24 hours, or your booking is subject to a 50% No Show Fee. You will be charged 50% the cost of your class unless you are considerate and contact us to change, cancel or reschedule within 24 hours. We are reserving an amazing instructor’s time and setting up a special class just for you, so please communicate. Use the hotel booking method you originally booked the class within: i.e. ipoolside to cancel, or contact us at 808 495 2757 to alter a class time. Thank you!

Q: I’ve read all these FAQs and still have a few questions, can I contact you?
A: Please do! We’d be happy to answer your questions via email at: or by text at 808 495 2757.

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